Yes. All our products are safe for microwave use (up to 3 minutes on high) and for freezer storage (down to -20°C / -4°F). The material remains strong and will not warp or deform.
Yes. Our tablewares are oven-safe at temperatures up to 220°C (428°F) for up to 20 minutes. They are perfect for reheating food.
Yes, for large orders (typically above $50,000 USD), we accept an irrevocable L/C at sight from a reputable international bank.
Our primary currency for quotation and payment is the US Dollar (USD). We may also accept EUR or GBP, subject to discussion with your sales manager.
Our standard production lead time is 25-35 days for a 40'HQ container, calculated from the date we receive your deposit and artwork approval (if any).
It's simple: **1. Inquiry & Quote: You send us your needs. **2. Sample Approval: We send samples (if needed). **3. Order Confirmation: You pay the 30% deposit. **4. Mass Production: We manufacture your order. **5. Final QC & Payment: We share QC photos/videos, and you pay the 70% balance. **6. Shipping: We ship the container to your destination.
Yes. We take quality extremely seriously. We are certified with BRC (Grade A), ISO 9001:2015, and GMP.
Yes. We are a socially responsible company and are audited annually. We hold a valid BSCI report, which ensures our practices meet high standards for labor rights, health, and safety.
The process is: 1. You provide a 3D design file (or we help you design it). 2. We quote the mold fee. 3. You pay the fee. 4. We produce the mold & send samples (approx. 25-30 days). Mold fees vary based on size and complexity, starting from approx. $3,500 USD.
Yes, in most cases. We can refund the mold fee once your cumulative order quantity for that specific product reaches a set target (e.g., 3 full 40'HQ containers).
